Accessibility Statement

Turner+ is committed to making our website accessible and usable for as many people as possible, including people with disability.
 

1. Our approach
 

We aim to ensure the Site:

- can be navigated by keyboard

- works with common screen readers and assistive technologies

- presents content clearly with sufficient contrast and readable text

- uses meaningful headings, labels and link text

- provides alternative text for key images where appropriate
 

2. Standards we aim to meet
 

We aim to align the Site with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a benchmark.

Accessibility is an ongoing process. We review and improve the Site as content and functionality changes.
 

3. Known limitations
 

Despite our efforts, some parts of the Site may not be fully accessible. This can occur due to:

- third-party content or embedded tools (for example, maps, social media embeds, or booking/form components)

- occasional missing or imperfect alternative text for imagery (particularly where images are decorative)

- legacy content added before accessibility checks were applied
 

If you encounter an issue, please let us know and we will work to address it.
 

4. What you can do
 

If you experience difficulty using the Site, you may find these options helpful:

- Increase text size using your browser settings

- Use your device’s accessibility settings (e.g., zoom, contrast, reader mode)

- Navigate using keyboard controls (Tab, Shift+Tab, Enter)

- Use a screen reader (e.g., VoiceOver, NVDA, JAWS)
 

5. Feedback and contact
 

We welcome feedback on the accessibility of the Site. If you

- cannot access content,

- find an accessibility barrier, or

- need information in an alternative format,

please contact us and include:

- the page URL (if possible)

- a description of the issue

- the device/browser/assistive technology you are using

Email: hello@turner-plus.com

We aim to respond within [5–10] business days.
 

6. Complaints
 

If you are not satisfied with our response, you may make a complaint to the relevant authority:

Australia

Australian Human Rights Commission (Disability Discrimination Act 1992)

United Kingdom

Equality Advisory and Support Service (EASS) and/or the Equality and Human Rights Commission (EHRC)
 

7. Updates to this statement
 

We may update this statement as the Site changes. The current version will always be published on this page with the effective date above.